Why we do it
If digital transformation was seen by society and business managers as a challenge that meant a long learning process, investment and innovation to be carried out in a “not so near” future, the context of pandemic and lockdown that we have been experiencing since the beginning of 2020 has shown us that work, communication, a wide variety of services and product sales (e-commerce) would have to take place online, without personal contact.
Many digital changes have happened faster than planned and the companies that reacted faster to the digitization requirements are already ahead of their competitors. They have built customer loyalty and carried out their digital transformation, both in terms of organizational culture and in terms of customer service innovation and also taking advantage of the proximity and reach that the digital environment provides.
Trying to resist this need for change can dictate failure, because digital is the new normal.
To the team’s professional and technical experience, combined with motivation, responsibility, diversity and creativity – decisive for the success of any project – digic adds value to its projects by the importance it gives to the service provided and the care in the relationship with the customer.